Amazon extended the FBM refund processing window to four calendar days
Amazon gave seller-fulfilled merchants more time to assess returns, but attached a sharper trade-off: if Amazon auto-refunds the order, SAFE-T eligibility narrows fast.
- Who it impacts
- US seller-fulfilled merchants, agencies managing return operations, and anyone with internal SOPs built around the older two-day refund timeline.
- Why it matters
- This is not just a policy wording change. It changes the operational timer for return assessment, restocking-fee decisions, and escalation. Teams that see only the extra time and miss the SAFE-T trade-off may actually lose recovery options.